Shipping Info: We have a tie-up with leading courier service partners, so the amount of shipping cost could be free or its paid, it will depend upon the countries policy.
100% Discreet & Secure Delivery
Easy, Quick & Private
We understand that adult toys and products are not necessarily something you want people to know you are purchasing. That is why we go above expectation to keep your privacy in tact. From our discreet packaging to our strict privacy policies shown below, we make sure that we are a company you can trust.
Privacy & Security Are Our Priority
- Discreet Shipping Label - Does not have our company name, only a nondescript return address.
- Discreet Box - Plain with no markings.
- Discreet Internal Wrapping.
- Confidential & Private Services
- No Catalogs (Nothing means nothing).
- No Unsolicited Mail or Emails
- No Unsolicited Phone Calls
- No Sharing or Selling Of Your Private Information
- Secure Shipping
About Cancellation: In most instances, your order is processed and shipped the same day so you get it quickly. Therefore, there is no way to cancel an order once it has been submitted. Please order carefully.
Returns: Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Some health and personal care items
Because of the intimate nature of the items we sell, we are unable to return or exchange products unless defective. This is for the health, safety, and peace of mind of our customers. Any item that is designed to come into contact with any body part or fluid is non-returnable and non-resalable. Once these items leave our warehouse, they are considered used, and therefore cannot be returned.
This also includes, but is not limited to:
-vibrators and dildos
-anal toys, beads, and plugs
-cock and ball devices, cock rings and cock sleeves
-gags and ropes
-lingerie and men's wear
-Lubes, massage oils, condoms, and body paints are also not returnable.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and we will help you accordingly.
To return your product, you should first email us with your product detailed problem at: email@example.com, we will email you shortly once we confirmed and verified your ordered return request.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item, you should consider using a track-able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.